These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User” or “Client”) and Brandoo.pro (“we”, “us”, or “the Company”). These Terms govern your use of all services provided through the Brandoo.pro official website, including but not limited to cross-border brand consulting, market strategy development, compliance guidance, marketing, and logistics support.

By using this website and related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

General Provisions

1. Purpose of Service
   Our mission is to help Chinese brands expand into the European market (with a focus on Germany) in a compliant and efficient manner by providing full-chain solutions to support global business development.

2. Scope of Application
   These Terms apply to all users who register and use services via this website, regardless of their nationality, registration location, or business scale.

3. Modifications to Terms
   We reserve the right to modify these Terms in response to changes in laws, regulations, or service adjustments. The updated Terms will be posted on the website, and continued use of our services constitutes acceptance of the revised Terms.

Section II: Scope of Services and Cooperation Process

1. Scope of Services
   Specific services are determined by the selected service package or custom plan, including but not limited to market research, tax compliance (VAT, EPR registration guidance), intellectual property protection, brand promotion, and logistics coordination.

2. Cooperation Process

   • Users must submit complete and truthful company qualifications, product information, and business needs.

   • Both parties confirm the service plan and sign a formal contract (electronic or paper version).

   • Users make payments as agreed, and we deliver services according to the agreed timeline.

3. Service Limitations
   We provide consulting, guidance, and support services only. We do not directly participate in commercial decision-making or assume operational risks.

Section III: User Rights and Obligations

1. User Rights

   • Receive the services specified in the contract.

   • Make reasonable suggestions or adjustments during service delivery.

   • Require confidentiality of business and personal data.

2. User Obligations

   • Ensure all submitted information is true, legal, and valid; users bear all responsibility for false or invalid data.

   • Make timely payment of service fees and third-party costs (e.g., VAT registration fees, logistics fees).

   • Independently complete VAT, EPR, and other regulatory registrations; we may provide guidance but do not assume responsibility for registration.

   • Comply with all applicable laws and regulations in Europe (especially Germany), including but not limited to advertising laws (e.g., VerpackG), EPR environmental regulations, and GDPR data protection.

   • Without our written consent, users may not use service outcomes for purposes beyond the contract scope or disclose them to third parties.

Section IV: Company Rights and Obligations

1. Company Rights

   • Adjust service plans based on user needs with prior notice.

   • Terminate services if users violate laws or contractual terms.

   • Request additional information or cooperation from the user to fulfill compliance tasks.

2. Company Obligations

   • Provide professional services in accordance with the contract and ensure quality.

   • Maintain confidentiality of user business and personal data; such data will not be disclosed unless required by law or with user consent.

   • Provide timely feedback and assist users in addressing compliance-related issues.

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Section V: Fees and Payment

1. Fee Structure
   Fees are based on the signed contract or confirmed order, including service fees and third-party fees (if any).

2. Payment Methods
   Bank transfer, online payment, or other methods as specified in the contract.

Section VI: Intellectual Property and Data Protection

1. Intellectual Property
   Users retain ownership of their brand, trademark, and product data. All plans, reports, and materials developed during the service process are the intellectual property of the Company.

2. Data Protection

   • We process user data in accordance with the GDPR and China’s Personal Information Protection Law.

   • Users must ensure they have the legal authorization for all submitted data (e.g., customer information); users are responsible for any violations.

Section VII: Breach and Exemptions

1. User Breach
   Users are liable for service delays or failures caused by failure to fulfill obligations (e.g., non-payment, false information). In severe cases, we may terminate the contract and claim damages.

2. Force Majeure & Policy Exemptions

   • Neither party shall be liable for failure to perform due to force majeure (e.g., policy changes, natural disasters).

   • If changes in European policy affect compliance requirements, both parties will negotiate solutions; the Company is not liable for additional costs arising from such changes.

Section IX: Miscellaneous

1. Entire Agreement
   These Terms, together with the formal contract, constitute the entire agreement between both parties. All prior oral or written commitments are superseded.

2. Notice Method
   All notices shall be made in writing via email, internal message, or postal mail to the designated addresses.

3. Severability
   If any provision of these Terms is deemed invalid, the remainder shall remain in full force and effect.

4. Appendices
   Appendices such as service plans or fee details form an integral part of these Terms and have equal legal validity.

Acceptance & Effective Date
By clicking “Agree”, submitting a service request, or signing the contract, you accept these Terms. These Terms become effective on the date you first use our services.